© Copyright Western Soul Australia 2019

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Thank you for visiting and shopping at Western Soul Australia. 
Following are the terms and conditions that constitute our Shipping Policy. 

 

Domestic Shipping 
Policy Shipment processing time 
All orders are processed within 2-5 business days. 
Orders are not shipped or delivered on weekends or holidays. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipment confirmation & Order tracking 
If you require Shipment Confirmation please email us and we can send number(s). 

Customs, Duties and Taxes My Website 
Western Soul Australia is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

 

Damages 
Western Soul Australia is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.